Refund policy

Epubor values every customer and is dedicated to providing a satisfying experience with our products and services.

Try before you buy

We offer all Epubor products as "try-before-you-buy" software, allowing you to make informed purchasing decisions and choose the right product for your needs. We highly recommend trying the product before placing your order.

Refund policy

Generally, refunds are guaranteed for customers who request them, unless:

  1. More than 30 days have passed since the initial payment date.
  2. You bought a 1-Month license, which has a 7-day money-back guarantee.
  3. Refused to collaborate with the support team, simply stating, "Doesn't work."