Welcome to Epubor Knowledge Base (FAQ)
By default, the license is a single-user license. However, we can offer a multi-user license based on your specific needs, and the price per license will be significantly lower than that of a single-user license. If you would like to request a multi-user license, please contact our customer service team, and they will provide you with a competitive quote.
Typically, the email with your license code and download link is sent within one minute of placing your order. However, if your order is under manual review, it may take up to 15 minutes or longer. We appreciate your patience during this time. Please check your spam folder and remember to add support@epubor.net to your whitelist. If more than 15 minutes have passed and you still haven't received the email, please contact our customer support for immediate assistance.
Epubor reserves the rights to modify this privacy policy from time to time without noticing you in advance. Any update or modification becomes applicable immediately once published. You are highly suggested to review this page every now and then so that you can be aware of our latest policies on privacy and collection of your private info.